Frequently Asked Questions

You can shop directly through our website. Simply add your favorite teas to your cart and proceed to checkout.

At this time, Blu Haven Luxury Teas does not offer international shipping due to the high cost of delivery. However, we are actively working on a viable solution to make our products available worldwide in the near future. Stay connected with us for updates as we expand access to our teas globally.

Orders are typically processed within 2–3 business days. Delivery times depend on your region and chosen shipping method.

Our blends honor traditional bush tea heritage while using premium, carefully sourced ingredients and elegant packaging.

For loose tea: We recommend steeping 1.5 Tbs in infuser or strainer with 8oz hot water (212°F) for 5-7 minutes. For tea sachet: Place sachet in teacup, pour 8oz hot water (212°F), steep 5-7 minutes.

Yes, our teas are crafted from natural ingredients, which are organically grown and sustainably sourced. Our blends are certified organic by Natural Food Certifiers.

Bush tea is a cultural practice rooted in herbal infusions made from native plants, passed down through generations for wellness and community. Blu Haven honors this tradition by blending heritage with modern luxury.

We celebrate the wisdom of our elders by preserving their knowledge of healing plants and rituals, weaving it into every blend we create.

Because of the nature of our products, we cannot accept returns or exchanges. If your order arrives damaged, please contact us within 7 days and we’ll make it right.

Orders cannot be canceled once they have been processed. Please review your cart carefully before checkout.

You can reach us via our Contact page or email us directly at info@bluhavenluxuryteas.com.